by David Browne
| 30 Jan 2026
Allie Jenkin leads Customer Engagement at People’s Partnership, where she oversees our contact and guidance functions to ensure members feel supported and informed. Her mission is simple: to help people feel in control of their finances by giving them the clarity and confidence to make good decisions for the future.
Allie joined People’s Partnership in January, bringing a wealth of experience in building customer service operations from the ground up. Previously, she was Head of Customer Service at Vanguard, where she created and scaled the service offering. Before that, she held several customer-facing roles at Coutts, including developing the Next Generation proposition and managing the Banking operation.
Passionate about customer experience and engagement, Allie is available to speak on topics such as customer service standards, emerging trends, and how businesses can empower customers through clear communication and guidance.
Speaker enquiries: if you would like to book Allie, please email events@peoplespartnership.co.uk.