Should I Stay or Should I go

Should I Stay or Should I go

Official statistics released by the Department for Work and Pensions show that just under one in ten of those who are eligible have chosen not to take part in their workplace pension, so we were interested to find out about the drivers behind this behaviour and what the final impact of the last increase in contributions in April 2019 will be.

The Research

The People’s Pension and SSGA co-sponsored a qualitative assessment with an independent research agency – Ignition House to understand why a group of individuals who had been offered a workplace pension had chosen not to join, as well as a group of individuals who had joined their workplace pension but had since chosen to stop their contributions.

Participants

Ignition House found 30 participants for the study – 22  people aged 22 to 60 who had been offered a workplace pension and had chosen not to join (opt out respondents) and a further 8 people aged 22 to 60 who had joined their workplace pension, but had chosen to stop their contributions (cessation respondents).

Method

Exploratory in-depth discussions were carried out to understand the drivers behind this behaviour and to understand what the likely impact of the increase in contributions in April 2019 will be.

Respondents came from a variety of backgrounds and experiences.  A mix of people by age and gender, along with those working or small and larger employers across a broad mix of sectors were recruited.

Outcome

The research shows that opting out was merely a timing issue i.e. it hadn’t been the right time to start saving into a workplace pension scheme.

Other aspects identified included:

  • There was little evidence that employers were seeking to discourage people from joining the scheme
  • Little was done by employers (apart from large employers) to sell the benefits of auto-enrolment savings
  • Some had misconceptions of the rules of auto-enrolment, including the perception that they needed to opt in but reframing and better information led to a “lightbulb moment” for example employer contributions being “free money”
  • There was strong support for re-enrolment, as a “nudge” for them to reconsider
  • The future impact of phasing was not clear cut.

Read the full report from Ignition House

Should I Stay or Should I Go?

Just under 1 in 10 people eligible for a workplace pension chose to opt out – according to the Department for Work and Pensions in 2018. So we worked to uncover the drivers behind this behaviour and what the final impact of the last increase in contributions in April 2019 could be.

Alongside State Street Global Advisors and Ignition House we worked to understand why people would opt out of a workplace pension or choose to stop saving into one.

The research shows that opting out was merely a timing issue – it hadn’t been the right time to start saving into a workplace pension scheme.

Other aspects identified include:

  • There was little evidence that employers were seeking to discourage people from joining the scheme
  • Little was done by employers (apart from large employers) to sell the benefits of auto-enrolment savings
  • Some had misconceptions of the rules of auto-enrolment, including the perception that they needed to opt in, but reframing and better information led to a ‘lightbulb moment’, for example employer contributions being ‘free money’.

Download our ‘Should I stay or should I go?’ report

Employee & employer attitudes to workplace pensions

With the huge success of auto-enrolment, we were interested to find out what employees and employers really thought about pensions as a workplace benefit.

Our research, conducted by YouGov, revealed that employer pension contributions are among the most valued employee benefit, yet around half of businesses are failing to realise their worth.  This means employers could be missing a trick with how their workplace pension scheme can help to attract and retain employees.

Our survey of 500 human resources professionals and more than 1,000 employers across the UK highlights how employers can play a significant role in helping their staff maximise the value of their pension savings but also benefiting their business by helping them to recruit and retain staff.

Download our ‘Employee and employer attitudes to workplace pensions’ report