Business Announcement Archives - People's Partnership

People’s Pension joins TISA to strengthen support for vulnerable customers

People’s Pension¹ has joined The Investing and Saving Alliance² (TISA), as part of its commitment to delivering fairer outcomes for all members, including those in vulnerable circumstances.

The move will also see the UK’s largest commercial master trust join TISA’s Vulnerable Customers Working Group, which brings together regulators, vulnerability experts and industry peers to discuss emerging issues and approaches to supporting vulnerable customers throughout their retirement journey.

TISA represents more than 260 organisations across the savings, investments, pensions and wealth sectors. The UK not-for-profit membership organisation works with industry, government and regulators to develop best practise and shape the future of the UK financial services.

Research from the Financial Conduct Authority (FCA)³ indicates that around half of UK adults display one or more characteristics of vulnerability at any given time, with the number increasing during periods of financial pressure. The scheme, which is provided by the not-for-profit People’s Partnership, recognises the importance of bringing simplicity and fairness to pension savings, and remains committed to continuously improving the tools and guidance available for more than 7 million members, particularly for those less able to engage with retirement planning.

Through its membership of TISA, People’s Pension will be able to contribute to industry discussion, help shape guidance and remain at the forefront of evolving industry standards and regulatory expectations around vulnerability.

Kirsty Ross, Product and Proposition Director for People’s Pension said:

“At People’s Pension, we truly believe that delivering the best possible member outcomes means recognising that each member has specific needs, with some needing more support than others. Vulnerability can affect anyone, whether through financial pressures, health challenges or bereavement.

“Joining TISA provides an important opportunity to learn from other industry experts and help shape the future of support for vulnerable customers. Through discussion and collaboration, we can continue improving our approach and ensure that even more people receive the support they need to make informed decisions about their retirement.”

Mark Westwell, Chair of The Investing and Saving Alliance (TISA) said:

“We are delighted to welcome People’s Pension as our newest TISA member. With extensive experience supporting millions of pension savers and a shared commitment to improving outcomes for consumers, they bring valuable insight that will strengthen the important work of our Vulnerable Customers Working Group.

“Industry collaboration is at the heart of TISA’s work, and we look forward to working with People’s Pension to continue building our collective knowledge, champion good practice and drive meaningful change in how vulnerable customers are supported across the entire financial services sector.”

ENDS

Notes to Editors:

People’s Pension is the largest commercial master trust in the UK based on members, serving more than seven million pension savers across the UK and managing £45bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust. https://peoplespension.co.uk
TISA is a not-for-profit membership organisation helping shape the future of the UK financial services with approximately 260 member firms involved in the supply and distribution of savings, investment products and associated services. About Us – TISA
Financial Lives 2024 survey – Vulnerability & financial resilience: Selected findings

People’s Pension gives back more than £150 million to its members through its savings reward

People’s Pension¹, the UK’s leading workplace pension scheme, has today announced that more than £150 million has been given back to its members through its innovative savings reward².

The savings reward, which was launched in 2020, is central to People’s Pension’s commitment to delivering better retirement outcomes for its seven million members; the more members save, the more People’s Pension gives back, with more than £4 million³ currently being returned to its members every month. The savings reward could be worth as much as £17,284⁴ to an individual with average salary of £35,000.

This latest milestone follows a number of enhancements to People’s Pension’s member offering including the launch of an annuity guidance service⁵, personalised video support⁶ to new members when they are onboarded or existing savers via video statement, as well the creation of its regular income planning tool⁷ to support its members planning and setting up an income plan at retirement. As an organisation without shareholders, People’s Pension is committed to bringing fairness to pensions by delivering value directly back to its savers.

Looking after one fifth of the UK workforce, People’s Pension is one of the only UK workplace schemes to offer its members a single pension pot, regardless of how many times they have been enrolled by different employers. Alongside this, the scheme applies a best price guarantee across its annual management charge (AMC), helping its members keep more of their money invested.

David Meliveo, Chief Commercial Officer for People’s Pension, said: “Reaching the £150 million milestone is a really significant moment for us and underlines our commitment to fairness. The savings reward is a prime example of how the more we grow, the more we will be able to give back to our savers. After all, this is what we’re all about – a pension provider with a purpose, that puts its members first, and this initiative is just one way we help our members build financial foundations for life.”

Mark Condron, Chair of The People’s Pension, said: “As the UK’s largest commercial master trust and one of the nation’s fastest growing asset owners, this milestone is a powerful demonstration of how we’re able to leverage our increased scale to innovate and deliver better long-term value for our seven million members. As People’s Pension continues its rapid growth, the more we will be able to give back to our members through initiatives like savings reward in the years ahead.”

ENDS

Notes to Editor:

People’s Pension is the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing £45bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.
Our savings reward is designed to reduce the cost of investing over time, helping members keep more of their retirement savings. Each month, People’s Pension automatically gives back a portion of its profits to members whose pension pots are over £3,000. The more members save, the more they are rewarded, helping reduce the cost of saving for retirement over time. People’s Pension pays you, not them – The People’s Pension for Members
January 2026 – September 2026
For a full breakdown of our charging structure, visit: Member management charge | People’s Pension
Over 40 years, assuming a member contributes 8% of their salary each year and their investments grow by 5% annually:
– With a £25,000 salary, their savings reward could reach £11,752
– With a £35,000 salary, it could reach £17,284
New annuity guidance service for People’s Pension members launched
Personalised video statements drive strong member engagement for People’s Pension, with nine in ten members remaining fully engaged
People’s Pension launches new regular planning tool for members
Over ten years People’s Pension’s investment performance has turned £10,000 into £23,653.44. (30/06/26) and its charges, which remain competitive, are supported by the more than £150million have paid back into People’s Pension via its savings reward initiative.

Northern Trust Reappointed by People’s Pension

Long-standing Relationship Continues as Northern Trust Supports the Scheme’s Strategic Objectives

Northern Trust (Nasdaq: NTRS) today announced it has been reappointed by People’s Pension to provide fund administration, global custody, securities lending and performance measurement. The agreement extends a relationship that began in 2018 and supports the pension scheme’s ongoing investment and operational objectives.

People’s Pension is one of the United Kingdom’s leading workplace pension schemes, serving 7.2 million members and helping businesses across all sectors provide retirement benefits for their employees. The scheme manages £45 billion in assets (approximately US $60.1 billion) and continues to build on its long-term growth trajectory.

Over the past eight years, Northern Trust has worked closely with People’s Pension through a significant evolution of its investment operating model, including its transition to direct asset ownership and a multi-asset class structure.

“This reappointment reflects the strength of our longstanding relationship with People’s Pension and our shared commitment to delivering positive outcomes for millions of UK savers,” said Ian Hamilton, head of asset owners, EMEA (Europe, the Middle East and Africa), at Northern Trust. “Since 2018, we have worked closely together to support the scheme’s significant growth and evolution, providing the operational scale, governance framework and specialist expertise required by one of the UK’s leading defined contribution pension schemes. As the UK DC market continues to evolve through regulatory reform, consolidation and increasing investment sophistication, we remain committed to helping People’s Pension deliver on its long-term ambitions and the needs of its members.”

Chris Fagan, Trustee and Chair of the Investment Committee for People’s Pension commented: “We are pleased to continue our longstanding relationship with Northern Trust, whose team has developed a deep understanding of our operations and objectives over many years. Together, we are focused on strengthening our capabilities and ensuring we continue to deliver the best possible outcomes for our 7.2 million hardworking members.”

Dan Mikulskis, Chief Investment Officer for People’s Pension, added: “Building strong alliances with organisations that share our vision is fundamental to our journey in becoming a world-class asset owner, and supports our goal to become one of the world’s largest asset owners within the decade. Northern Trust has been a trusted provider throughout the past eight years, helping us enhance transparency, stewardship and operational effectiveness as we continue to grow.”

For many decades, Northern Trust has been dedicated to serving the needs of global asset owners. The goal within the asset owner segment is to empower the missions of its clients, supporting their investment and operational objectives, so that they may serve their constituents, their communities, and the world.

ENDS

This press release was written and issued by Northern Trust.

Notes to Editor:

About Northern Trust

Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking services to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 24 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of June 30, 2026, Northern Trust had assets under custody/administration of US$20.0 trillion, and assets under management of US$2.0 trillion. For more than 135 years, Northern Trust has earned distinction as an industry leader for exceptional service, financial expertise, integrity and innovation. Visit us on northerntrust.com. Follow us on Instagram @northerntrustcompany or Northern Trust on LinkedIn.

Northern Trust Corporation, Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A., incorporated with limited liability in the U.S. Global legal and regulatory information can be found at https://www.northerntrust.com/terms-and-conditions.

Mud, Sweat and Fundraising: People’s Partnership tackles Tough Mudder 2026

Staff at People’s Partnership¹ geared up on Friday, 18 September 2026 to push their limits and get muddy at the Vanguard Tough Mudder Takeover at the Holmbush Estate in Crawley, West Sussex to raise money for a brilliant cause.

Workers at People’s Partnership, provider of the People’s Pension, selected St Catherine’s Hospice², Crawley (“St Catherine’s”) as their charity of the year for 2026/27, dedicating another year of fundraising activity to support the charity’s crucial work³.

In their latest fundraising pursuit, 18 athletes from People’s Partnership swapped their desks for a muddy 5km course packed with 20 obstacles and team-based challenges. The team joined more than 1,000 others across the industry, raising an impressive total of more than £2,800 (including gift aid) for St Catherine’s.

Nic Sinclair, Head of Responsible Business at People’s Partnership, said:

“Our colleagues have once again shown their incredible commitment to making a difference, and I couldn’t be prouder. By coming together to support St Catherine’s Hospice, they have helped raise vital funds while creating a fantastic sense of teamwork and community. Every pound raised will help the hospice continue its invaluable work supporting local people and families when they need it most.”

Alex James, Infrastructure Engineer at People’s Partnership, said:

“Tough Mudder was an incredible experience and a day I will genuinely remember. Taking part for such a worthwhile cause made it even more meaningful, but what stood out most was the brilliant team spirit shown by everyone involved. Although I had not met some of the team before the event, the support, encouragement and collaboration throughout the day were fantastic. It was a real reminder of how people at People’s Partnership come together to support one another and achieve something special. I do not think the day would have been the success it was without them.”

Cy Connor, Customer Service Executive at People’s Partnership, said:

“It’s always rewarding to be part of an event that supports such a great cause. St Catherine’s is close to many people’s hearts in Crawley, so it was wonderful to get involved and help the local community.

“The event itself was an incredible experience. Although I didn’t know exactly what to expect, the teamwork and support from everyone made all the challenges enjoyable and helped settle any nerves. No one backed down because we encouraged each other every step of the way.

“It wasn’t about competition, it was about working together, having fun, and overcoming obstacles as a team. One of the best days I’ve had, and a fantastic opportunity to meet new people while raising money for a cause close to home.”

Ollie Audis, Transfer Guidance Executive at People’s Partnership, said:

“It was a fantastic day. Teamwork was the theme throughout and what made the experience feel particularly special was the opportunity to get to know colleagues who I hadn’t met before in a setting outside of the work. It created a space for people to connect and build new relationships, all while doing something fun and raising money for such a worthwhile cause.”

Matt Devoil, Product Owner at People’s Partnership, said:

“Tough Mudder was more than just an obstacle course, it was a brilliant day of teamwork, resilience and community spirit. Watching everyone push their limits, achieve personal bests and helping each other through every challenge made the experience truly memorable. It was fantastic to meet and connect with colleagues from across the business. I couldn’t have been prouder to represent the team in blue.”

To prove that their fundraising efforts aren’t just limited to dry land, People’s Partnership colleagues also made a splash at the annual Dragon’s Boat Race in Crawley on Saturday, 5 September 2026, representing the business as ‘The Pension Paddlers’ across two exciting races. As well as this, a team of 28 colleagues set off on a sponsored walk across the South Downs Way, taking a total of 16 miles in their stride for the charity.

Notes to Editors:

People’s Partnership is a business without shareholders; it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. It provides People’s Pension, the largest commercial master trust in the UK based on members, serving more than seven million pension savers across the UK and managing £45bn in assets.This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.
St Catherine’s Hospice – hospice care in West Sussex and East Surrey
St Catherine’s Hospice Crawley was voted to be Peoples Partnership’s continued charity partner, following a successful 2025/26 charity term with a record-breaking total of £24,321 raised through fundraising.

People’s Pension warns millions of savers could miss out on free targeted pension support

Millions of hardworking workplace pension savers risk missing out on free targeted support with important retirement decisions because of how their pension is regulated, People’s Pension has warned, as it calls on Government to address the gap between contract and trust-based schemes.

People’s Pension has backed the introduction of targeted support as a landmark Government reform that has the potential to close the advice gap between information and regulated financial advice, giving ordinary savers better access to the sort of help they need to make complex pension decisions.

However, the new framework only applies to FCA-regulated contract-based pension providers. Trust-based workplace schemes, including master trusts regulated by The Pensions Regulator (TPR), sit outside the FCA framework, meaning their members cannot access targeted support through their scheme.

People’s Pension warns this could result in people facing very different levels of help when making the same retirement decisions, based not on their individual needs but on the type of pension scheme their employer selected for them.

Targeted support could make a significant difference at key points throughout a saver’s pension journey. This could include giving someone a stronger steer if they are under-saving, helping those approaching retirement understand how they might generate a retirement income, or identifying when someone may be withdrawing at a rate that risks their pension running out.

While trustees may currently be able to provide forms of personalised support akin to targeted support, People’s Pension says the absence of a clear legal and regulatory framework creates additional complexity and risk for trust-based schemes. In practice, this creates a strong compliance and cultural barrier to trustees offering support that could be perceived as advice.

People’s Pension is calling on Government to introduce a TPR-supervised targeted support framework for qualifying occupational pension schemes, allowing trust-based pension savers to access equivalent support and protections to those available through FCA-regulated schemes, while recognising trustees’ different legal and fiduciary responsibilities.

David Meliveo, Chief Commercial Officer for People’s Pension, said:

“Targeted support is a fantastic opportunity to help millions of people with their pensions who are never likely to have a traditional financial adviser.

“We cannot end up with a two-tier system where the vast majority workplace pension savers miss out on targeted support simply because their employer chose a Master Trust rather than a Group Personal Pension. People do not think about whether their pension is FCA or TPR regulated when deciding whether they are saving enough, how to generate a retirement income or how to make their money last through their later life. They just want straightforward help to make a better decision.

“We want to be able to offer People’s Pension members the same kind of targeted support that contract-based providers are now developing. Government has an opportunity to create a level playing field that allows trust-based schemes to do that safely, so the type of pension someone’s employer chose does not dictate the quality of help they get.”

ENDS

Notes to Editors:

People’s Pension is the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing more than £45bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.

People’s Pension builds on personalised video strategy with new member welcome and app integration

Following the successful launch of personalised member video statements¹, People’s Pension²is continuing to invest in engagement with its 7.2 million members through the launch of a new personalised video welcome³ and the integration of its personalised video statements into its member app⁴.

The UK’s largest commercial master trust is employing personalised video technology to welcome new pension members, helping them better understand and engage with their pension savings from the outset of their savings journey. The first phase will focus on new members as they begin their pension journey, and People’s Pension will gradually roll out the new video to all new and returning members over the coming weeks.

Building on the successful launch of personalised video statements⁵ earlier this year, the new video welcome rollout represents the next step in People’s Pension’s ambition to use innovative technology to improve member understanding, engagement and long-term retirement outcomes for its 7.2 million members.

Alongside the launch of the personalised video welcome, personalised video statements are now available to members directly through the People’s Pension app, making it even easier for members to access and understand information about their pension and track their retirement savings.

The latest enhancements form part of People’s Pension’s commitment to continuously improving member engagement through more personalised, accessible and engaging digital experiences. By investing in innovative technology and digital services, the scheme aims to empower members to take a greater interest in their long-term savings, build greater confidence in their retirement savings and make more informed decisions about their financial future

David Meliveo, Chief Commercial Officer for People’s Pension, said:

“I am delighted to see the way People’s Pension continues to engage with members, something our industry is in desperate need to do considering the low engagement we get from workplace pension savers. We believe that by making pension information personalised, relevant and accessible, we will be helping members better understand their savings, build confidence in their retirement planning and take greater ownership of their financial future.

“Integrating personalised video statements into our app is another important step in making it easier for members to connect with their pension whenever and wherever it suits them. We believe this deeper engagement can help drive better member outcomes over the long term. The personalised video welcome and video statements are designed to support members, both from the very start of their pension journey and throughout their saving lifetime.

“Over the last year, we have made a significant investment in our MarTech infrastructure and capabilities, and our journey to drive hyper-personalisation and multichannel engagement has just started.”

ENDS

Notes to Editors:

1. People’s Pension has seen excellent levels of interaction from its members, including three times more email clicks, more than nine in ten members watching their video to completion, and two-thirds of members taking positive follow-up actions such as downloading the People’s Pension app or accessing further information. The initiative has also achieved an average rating of 4.8 out of 5.

Personalised video statements – available within the member portal – are available to approximately 95% of active People’s Pension members, except for members who have a pension pot under £50 or those who are already in retirement.

2. People’s Pension is the largest commercial master trust in the UK based on members, serving more than seven million pension savers across the UK and managing more than £40bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone.

This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.

3. Video explainer: https://youtu.be/5m0sVKPsV4o

4. App – People’s Pension

5. Personalised video statements drive strong member engagement for People’s Pension, with nine in ten members remaining fully engaged[1] – People’s Partnership

Provider of People’s Pension welcomes new Co-Head of Fixed Income

People’s Partnership¹, provider of the People’s Pension to 7.2 million members, has bolstered its investment team with the appointment of Daniel Spencer as Co-Head of Fixed Income.

Daniel, who will work alongside fellow Co-Head Charlotte Vincent, brings extensive experience in portfolio management, LGPS pensions and asset management to People’s Pension, the UK’s largest commercial master trust, which manages more than £45bn in assets under management.

Daniel joins from Brunel Pensions Partnership, where he spent eight years as a Portfolio Manager, leading a multi-billion-pound multi-asset credit portfolio as well as an emerging markets equity fund.

With almost 20 years of investment management experience, Daniel has extensive expertise in manager selection, portfolio construction, strategic asset allocation, and risk modelling. Prior to Brunel, he held investment analyst roles at AXA Investment Managers and J.P. Morgan.

Commenting on his appointment, Daniel said:

“I’m delighted to be joining the People’s Pension team at such a transformative time for both the organisation and the pensions industry. I’m excited to bring my expertise and knowledge to one of the country’s fastest growing asset owners as it continues to place better outcomes for its members at the centre of its decision making.

“I’m looking forward to being part of the next stage in building a world class asset owner.”

Dan Mikulskis, Chief Investment Officer for People’s Pension, added:

“Daniel’s extensive portfolio management experience makes him an excellent addition to the People’s Pension investment team as we continue to grow rapidly at a pivotal time. He joins an investment team that’s really hit its stride over the last couple of years, underpinned by a clear asset ownership and partnership model that we’re proud of. This appointment marks another important step in becoming a top 100 asset owner in the world within the decade and I’m confident Daniel will help drive that journey forward.”

ENDS

Notes to Editors:

People’s Pension is the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing more than £45bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.

Personalised video statements drive strong member engagement for People’s Pension, with nine in ten members remaining fully engaged[1]

People’s Pension², the UK’s largest commercial master trust, has reached another milestone in its commitment to delivering more engaging, tailored experiences to its seven million members, through the development of its personalised video statements³.

The refreshed and rebranded video statements have now been rolled out to approximately 95% of active members⁴ and is already delivering high levels of interaction from its members, alongside consistently positive member feedback¹.

The video statements are designed to complement annual regulatory statements by presenting key pension information in a more accessible and engaging format. Each video combines personalised audio and on-screen text, using data such as a member’s name, pension value, investment profile and future projections. Key features include a refreshed visual design, clear projection of potential pot size and retirement income, and simple insights such as Savings Reward⁵information.

People’s Pension Chief Commercial Officer, David Meliveo, said:

“I’m incredibly excited to share the new-look personalised video statements, now fully aligned with our refreshed brand. With a fresh design and enhanced user experience, this marks a significant step forward in how we engage with members and reflects our ongoing focus on innovation, greater personalisation and ultimately, delivering better retirement outcomes.

“Evidence shows that regular, simple interactions help build members’ confidence in their finances, and feedback has been overwhelmingly positive. The initiative is already helping to deepen engagement, improve outcomes and strengthen our proposition for employers and advisers, with ongoing member insight continuing to shape and refine our approach.”

Nigel Rodgers, Chief Information Officer, for People’s Pension added:

“It’s an incredibly exciting time at People’s Pension, with huge potential for technology to transform how we communicate with our members – helping us deliver a more sophisticated, seamless and intuitive experience.

“Our personalised video statements have been designed and built with scalability, security and efficiency at their core, incorporating a range of innovative enhancements. Collectively, these innovations are redefining how members interact with and understand their retirement savings.”

People’s Pension plans to extend access further by launching personalised video statements within its member app⁶ later this summer, making it even easier for members to view and engage with their pension.

Notes to Editor:

2. People’s Pension is the largest commercial master trust in the UK based on members, serving more than seven million pension savers across the UK and managing £40bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone.

3. Video explainer

4. Personalised video statements – available within the member portal – are available to approximately 95% of active People’s Pension members, except for members who have a pension pot under £50 or those who are already in retirement.

5. People’s Pension gives £100 million back to its members through its savings reward – People’s Partnership

6. App – People’s Pension

People’s Pension Chief Executive Patrick Heath-Lay recognised in King’s Birthday Honours

Patrick Heath-Lay, the Chief Executive Officer of Crawley-based People’s Partnership, the provider of People’s Pension, has been appointed a Commander of the Order of the British Empire (CBE) in the King’s Birthday Honours.

He has been recognised for services to the pensions industry, in which he has worked for more than four decades. Last year he celebrated 40 years at People’s Partnership, a not-for-profit organisation, which he joined as a 16-year-old school leaver in August 1985, first working in the post room.

The father-of-two, who lives in West Sussex, rose through the ranks, training as an accountant before running multiple areas of the business including Finance, Marketing, and Business Development. He has served as CEO for 13 years and in 2012, he established and oversaw the launch of People’s Pension, which has since grown to manage over £40 billion of savings for more than seven million members and is now the biggest commercial master trust pension scheme in the UK.

Since then, People’s Partnership, which was founded in 1942 as B&CE, has grown from approximately 200 colleagues to more than 1,000 and is now one of Crawley’s largest employers.

On his honour Patrick said:

“It’s really humbling to be recognised in this way and is not something I ever expected to happen when I set out in the world of work as a teenager straight from school more than 40 years ago.

“It’s an honour to lead such a wonderful, purpose driven organisation, making a real difference to pension saving in the UK and which has allowed me to develop and grow as a person.

“This recognition is a wonderful surprise and would not have been possible without my family, friends and colleagues who have supported me throughout my career at a company that has given me so much. I have been lucky enough to be able to work with some of the most talented and driven people who share a passion for the purpose of our organisation and who have helped establish People’s Pension as a major player in the pensions industry. It’s an organisation that has made a genuine difference to the futures of millions of hardworking people across the UK.

“I am very grateful for everything they have given to People’s Partnership in making the organisation what it is today.”

Notes to Editor:

People’s Partnership is a business without shareholders; it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. It provides People’s Pension, the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing £40bn in assets.

This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.

People’s Partnership and Good Things Foundation launch two webinars to digitally empower members

People’s Partnership¹, provider of the People’s Pension, has launched two new free webinars with leading digital inclusion charity, Good Things Foundation², to help members feel more supported and empowered in the digital world.

Millions of people across the UK remain digitally excluded, including many in employment. Around 7.9 million adults³ lack basic digital skills, which can affect how they manage money, use essential services and engage with their workplace pension.

People’s Pension and Good Things Foundation are offering free, practical digital inclusion support that employers and members can use straight away. The short, on demand Build Your Digital Confidence⁴ webinars are designed to both help organisations understand digital exclusion and take simple, practical steps to support their workforce, as well as help members recognise the signs and challenges of digital exclusion and build confidence in signposting the right support.

The employer session covers:

How to spot and support employees who may be digitally excluded
Simple ways to help people feel safer and more confident online
Why digital skills matter for better engagement with workplace pensions

The member session helps members with:

Simple steps to feel safer online
How to spot digital exclusion
Ways to use digital tools with more confidence – including managing their pension digitally

Commenting on the new webinars, Nigel Rodgers, Chief Information Officer at People’s Partnership, said:

“As a pension with purpose, our commitment is to help our seven million members build strong financial foundations for life, with financial wellbeing at the heart of everything we do. A key part of this is digital inclusion, ensuring no one is left behind as more services move online.

“Digital exclusion can have a real financial impact. We believe everyone deserves access to the knowledge, skills and confidence needed to plan for their future. Yet millions of people across the UK continue to face barriers to basic digital access, whether due to a lack of suitable devices, affordable data, or the skills to use online services safely and effectively.

“That’s why digital inclusion matters so deeply to us. It’s not only about improving how people engage with their pension, but about promoting fairness, confidence and independence. Technology should empower people, not exclude them. Through these free webinars, as well as our ongoing work with the Good Things Foundation, we aim to equip employers and support members to help overcome digital barriers and build greater digital confidence.”

James Muscat-Sharp, Director of Partnerships at Good Things Foundation, said:

“Our work with People’s Partnership is focused on tackling the digital divide where it matters most: helping people gain the confidence and skills to manage their financial future. These webinars are a great example of providing practical, simple support to help members feel more empowered and included in the digital world.”

Last year, People’s Partnership announced its first major charity collaboration with Good Things Foundation, bringing financial expertise into the social sector to reach people often excluded from both digital access and financial planning. The initiative is designed to help more people confidently manage their financial future online and includes three modules that People’s Partnership have co-developed for Good Things Foundation’s free online learning platform, Learn My Way⁵.

Notes to Editor:

1. People’s Partnership is a business without shareholders; it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. It provides People’s Pension, the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing £40bn in assets.

2. Good Things Foundation is the UK’s leading digital inclusion charity. It works to fix the digital divide at a hyperlocal level with its National Digital Inclusion Network – comprised of over 5,000 community partners providing a range of free digital inclusion support, such as:

The National Databank, providing free mobile connectivity data;
The National Device Bank, supplying free, refurbished devices to people in need;
and Learn My Way, our free flagship basic digital skills platform, which has supported thousands to get online.

It works in partnership with organisations such as Virgin Media O2, Vodafone, Accenture, and Nominet to deliver at scale, and advocate for digital inclusion to fix the digital divide – for good.

Good Things Foundation believes everyone should have the confidence, skills, support and access to use digital technology, participate in society and benefit from the digital world, with an ambition to partner with 5000 UK communities and to support 1 million people by the end of 2025.

Find out more: www.goodthingsfoundation.org

Media contact: press@goodthingsfoundation.org.

3. Digital Nation | The UK’s Digital Divide | Good Things Foundation

4. Members: Pension Talk Extra

Employers: Pension Talk Extra

5. Learn My Way offers free, beginner‑friendly digital skills training – including three pensions modules created through the partnership: ‘Pension Basics’, Managing your Pension Online’ and ‘Accessing your Pension Online’’ – to help people build confidence online.