Mud, Sweat and Fundraising: People’s Partnership tackles Tough Mudder 2026

Staff at People’s Partnership1 geared up on Friday, 18 September 2026 to push their limits and get muddy at the Vanguard Tough Mudder Takeover at the Holmbush Estate in Crawley, West Sussex to raise money for a brilliant cause.

Workers at People’s Partnership, provider of the People’s Pension, selected St Catherine’s Hospice2, Crawley (“St Catherine’s”) as their charity of the year for 2026/27, dedicating another year of fundraising activity to support the charity’s crucial work3.

In their latest fundraising pursuit, 18 athletes from People’s Partnership swapped their desks for a muddy 5km course packed with 20 obstacles and team-based challenges. The team joined more than 1,000 others across the industry, raising an impressive total of more than £2,800 (including gift aid) for St Catherine’s.

Nic Sinclair, Head of Responsible Business at People’s Partnership, said:

“Our colleagues have once again shown their incredible commitment to making a difference, and I couldn’t be prouder. By coming together to support St Catherine’s Hospice, they have helped raise vital funds while creating a fantastic sense of teamwork and community. Every pound raised will help the hospice continue its invaluable work supporting local people and families when they need it most.”

Alex James, Infrastructure Engineer at People’s Partnership, said:

“Tough Mudder was an incredible experience and a day I will genuinely remember. Taking part for such a worthwhile cause made it even more meaningful, but what stood out most was the brilliant team spirit shown by everyone involved. Although I had not met some of the team before the event, the support, encouragement and collaboration throughout the day were fantastic. It was a real reminder of how people at People’s Partnership come together to support one another and achieve something special. I do not think the day would have been the success it was without them.”

Cy Connor, Customer Service Executive at People’s Partnership, said: 

“It’s always rewarding to be part of an event that supports such a great cause. St Catherine’s is close to many people’s hearts in Crawley, so it was wonderful to get involved and help the local community.

“The event itself was an incredible experience. Although I didn’t know exactly what to expect, the teamwork and support from everyone made all the challenges enjoyable and helped settle any nerves. No one backed down because we encouraged each other every step of the way.

“It wasn’t about competition, it was about working together, having fun, and overcoming obstacles as a team. One of the best days I’ve had, and a fantastic opportunity to meet new people while raising money for a cause close to home.”

Ollie Audis, Transfer Guidance Executive at People’s Partnership, said:

“It was a fantastic day. Teamwork was the theme throughout and what made the experience feel particularly special was the opportunity to get to know colleagues who I hadn’t met before in a setting outside of the work. It created a space for people to connect and build new relationships, all while doing something fun and raising money for such a worthwhile cause.”

Matt Devoil, Product Owner at People’s Partnership, said: 

“Tough Mudder was more than just an obstacle course, it was a brilliant day of teamwork, resilience and community spirit. Watching everyone push their limits, achieve personal bests and helping each other through every challenge made the experience truly memorable. It was fantastic to meet and connect with colleagues from across the business. I couldn’t have been prouder to represent the team in blue.” 

To prove that their fundraising efforts aren’t just limited to dry land, People’s Partnership colleagues also made a splash at the annual Dragon’s Boat Race in Crawley on Saturday, 5 September 2026, representing the business as ‘The Pension Paddlers’ across two exciting races. As well as this, a team of 28 colleagues set off on a sponsored walk across the South Downs Way, taking a total of 16 miles in their stride for the charity.

People’s Pension warns millions of savers could miss out on free targeted pension support

Millions of hardworking workplace pension savers risk missing out on free targeted support with important retirement decisions because of how their pension is regulated, People’s Pension has warned, as it calls on Government to address the gap between contract and trust-based schemes.

People’s Pension has backed the introduction of targeted support as a landmark Government reform that has the potential to close the advice gap between information and regulated financial advice, giving ordinary savers better access to the sort of help they need to make complex pension decisions.

However, the new framework only applies to FCA-regulated contract-based pension providers. Trust-based workplace schemes, including master trusts regulated by The Pensions Regulator (TPR), sit outside the FCA framework, meaning their members cannot access targeted support through their scheme.

People’s Pension warns this could result in people facing very different levels of help when making the same retirement decisions, based not on their individual needs but on the type of pension scheme their employer selected for them.

Targeted support could make a significant difference at key points throughout a saver’s pension journey. This could include giving someone a stronger steer if they are under-saving, helping those approaching retirement understand how they might generate a retirement income, or identifying when someone may be withdrawing at a rate that risks their pension running out.

While trustees may currently be able to provide forms of personalised support akin to targeted support, People’s Pension says the absence of a clear legal and regulatory framework creates additional complexity and risk for trust-based schemes. In practice, this creates a strong compliance and cultural barrier to trustees offering support that could be perceived as advice.

People’s Pension is calling on Government to introduce a TPR-supervised targeted support framework for qualifying occupational pension schemes, allowing trust-based pension savers to access equivalent support and protections to those available through FCA-regulated schemes, while recognising trustees’ different legal and fiduciary responsibilities.

David Meliveo, Chief Commercial Officer for People’s Pension, said:

“Targeted support is a fantastic opportunity to help millions of people with their pensions who are never likely to have a traditional financial adviser.

“We cannot end up with a two-tier system where the vast majority workplace pension savers miss out on targeted support simply because their employer chose a Master Trust rather than a Group Personal Pension. People do not think about whether their pension is FCA or TPR regulated when deciding whether they are saving enough, how to generate a retirement income or how to make their money last through their later life. They just want straightforward help to make a better decision.

“We want to be able to offer People’s Pension members the same kind of targeted support that contract-based providers are now developing. Government has an opportunity to create a level playing field that allows trust-based schemes to do that safely, so the type of pension someone’s employer chose does not dictate the quality of help they get.”

ENDS

People’s Pension builds on personalised video strategy with new member welcome and app integration

Following the successful launch of personalised member video statements1, People’s Pension2 is continuing to invest in engagement with its 7.2 million members through the launch of a new personalised video welcome3 and the integration of its personalised video statements into its member app4.

The UK’s largest commercial master trust is employing personalised video technology to welcome new pension members, helping them better understand and engage with their pension savings from the outset of their savings journey. The first phase will focus on new members as they begin their pension journey, and People’s Pension will gradually roll out the new video to all new and returning members over the coming weeks.

Building on the successful launch of personalised video statements5 earlier this year, the new video welcome rollout represents the next step in People’s Pension’s ambition to use innovative technology to improve member understanding, engagement and long-term retirement outcomes for its 7.2 million members.

Alongside the launch of the personalised video welcome, personalised video statements are now available to members directly through the People’s Pension app, making it even easier for members to access and understand information about their pension and track their retirement savings.

The latest enhancements form part of People’s Pension’s commitment to continuously improving member engagement through more personalised, accessible and engaging digital experiences. By investing in innovative technology and digital services, the scheme aims to empower members to take a greater interest in their long-term savings, build greater confidence in their retirement savings and make more informed decisions about their financial future

David Meliveo, Chief Commercial Officer for People’s Pension, said:

“I am delighted to see the way People’s Pension continues to engage with members, something our industry is in desperate need to do considering the low engagement we get from workplace pension savers. We believe that by making pension information personalised, relevant and accessible, we will be helping members better understand their savings, build confidence in their retirement planning and take greater ownership of their financial future.

“Integrating personalised video statements into our app is another important step in making it easier for members to connect with their pension whenever and wherever it suits them. We believe this deeper engagement can help drive better member outcomes over the long term. The personalised video welcome and video statements are designed to support members, both from the very start of their pension journey and throughout their saving lifetime.

“Over the last year, we have made a significant investment in our MarTech infrastructure and capabilities, and our journey to drive hyper-personalisation and multichannel engagement has just started.” 

ENDS

Provider of People’s Pension welcomes new Co-Head of Fixed Income

People’s Partnership1, provider of the People’s Pension to 7.2 million members, has bolstered its investment team with the appointment of Daniel Spencer as Co-Head of Fixed Income.

Daniel, who will work alongside fellow Co-Head Charlotte Vincent, brings extensive experience in portfolio management, LGPS pensions and asset management to People’s Pension, the UK’s largest commercial master trust, which manages more than £45bn in assets under management.

Daniel joins from Brunel Pensions Partnership, where he spent eight years as a Portfolio Manager, leading a multi-billion-pound multi-asset credit portfolio as well as an emerging markets equity fund.

With almost 20 years of investment management experience, Daniel has extensive expertise in manager selection, portfolio construction, strategic asset allocation, and risk modelling. Prior to Brunel, he held investment analyst roles at AXA Investment Managers and J.P. Morgan.

Commenting on his appointment, Daniel said:

“I’m delighted to be joining the People’s Pension team at such a transformative time for both the organisation and the pensions industry. I’m excited to bring my expertise and knowledge to one of the country’s fastest growing asset owners as it continues to place better outcomes for its members at the centre of its decision making.

“I’m looking forward to being part of the next stage in building a world class asset owner.”

Dan Mikulskis, Chief Investment Officer for People’s Pension, added:

“Daniel’s extensive portfolio management experience makes him an excellent addition to the People’s Pension investment team as we continue to grow rapidly at a pivotal time. He joins an investment team that’s really hit its stride over the last couple of years, underpinned by a clear asset ownership and partnership model that we’re proud of. This appointment marks another important step in becoming a top 100 asset owner in the world within the decade and I’m confident Daniel will help drive that journey forward.”

ENDS

Personalised video statements drive strong member engagement for People’s Pension, with nine in ten members remaining fully engaged[1]

People’s Pension2, the UK’s largest commercial master trust, has reached another milestone in its commitment to delivering more engaging, tailored experiences to its seven million members, through the development of its personalised video statements3.

The refreshed and rebranded video statements have now been rolled out to approximately 95% of active members4 and is already delivering high levels of interaction from its members, alongside consistently positive member feedback1.

The video statements are designed to complement annual regulatory statements by presenting key pension information in a more accessible and engaging format. Each video combines personalised audio and on-screen text, using data such as a member’s name, pension value, investment profile and future projections. Key features include a refreshed visual design, clear projection of potential pot size and retirement income, and simple insights such as Savings Reward5 information.

People’s Pension Chief Commercial Officer, David Meliveo, said:

“I’m incredibly excited to share the new-look personalised video statements, now fully aligned with our refreshed brand. With a fresh design and enhanced user experience, this marks a significant step forward in how we engage with members and reflects our ongoing focus on innovation, greater personalisation and ultimately, delivering better retirement outcomes.

“Evidence shows that regular, simple interactions help build members’ confidence in their finances, and feedback has been overwhelmingly positive. The initiative is already helping to deepen engagement, improve outcomes and strengthen our proposition for employers and advisers, with ongoing member insight continuing to shape and refine our approach.”

Nigel Rodgers, Chief Information Officer, for People’s Pension added:

“It’s an incredibly exciting time at People’s Pension, with huge potential for technology to transform how we communicate with our members – helping us deliver a more sophisticated, seamless and intuitive experience.

“Our personalised video statements have been designed and built with scalability, security and efficiency at their core, incorporating a range of innovative enhancements. Collectively, these innovations are redefining how members interact with and understand their retirement savings.”

People’s Pension plans to extend access further by launching personalised video statements within its member app6 later this summer, making it even easier for members to view and engage with their pension.

People’s Pension Chief Executive Patrick Heath-Lay recognised in King’s Birthday Honours

Patrick Heath-Lay, the Chief Executive Officer of Crawley-based People’s Partnership, the provider of People’s Pension, has been appointed a Commander of the Order of the British Empire (CBE) in the King’s Birthday Honours. 

He has been recognised for services to the pensions industry, in which he has worked for more than four decades. Last year he celebrated 40 years at People’s Partnership, a not-for-profit organisation, which he joined as a 16-year-old school leaver in August 1985, first working in the post room. 

The father-of-two, who lives in West Sussex, rose through the ranks, training as an accountant before running multiple areas of the business including Finance, Marketing, and Business Development. He has served as CEO for 13 years and in 2012, he established and oversaw the launch of People’s Pension, which has since grown to manage over £40 billion of savings for more than seven million members and is now the biggest commercial master trust pension scheme in the UK. 

Since then, People’s Partnership, which was founded in 1942 as B&CE, has grown from approximately 200 colleagues to more than 1,000 and is now one of Crawley’s largest employers. 

On his honour Patrick said: 

“It’s really humbling to be recognised in this way and is not something I ever expected to happen when I set out in the world of work as a teenager straight from school more than 40 years ago.  

“It’s an honour to lead such a wonderful, purpose driven organisation, making a real difference to pension saving in the UK and which has allowed me to develop and grow as a person.  

“This recognition is a wonderful surprise and would not have been possible without my family, friends and colleagues who have supported me throughout my career at a company that has given me so much. I have been lucky enough to be able to work with some of the most talented and driven people who share a passion for the purpose of our organisation and who have helped establish People’s Pension as a major player in the pensions industry. It’s an organisation that has made a genuine difference to the futures of millions of hardworking people across the UK.  

“I am very grateful for everything they have given to People’s Partnership in making the organisation what it is today.” 

People’s Partnership and Good Things Foundation launch two webinars to digitally empower members

People’s Partnership1, provider of the People’s Pension, has launched two new free webinars with leading digital inclusion charity, Good Things Foundation2, to help members feel more supported and empowered in the digital world.

Millions of people across the UK remain digitally excluded, including many in employment. Around 7.9 million adults3 lack basic digital skills, which can affect how they manage money, use essential services and engage with their workplace pension.

People’s Pension and Good Things Foundation are offering free, practical digital inclusion support that employers and members can use straight away. The short, on demand Build Your Digital Confidence4 webinars are designed to both help organisations understand digital exclusion and take simple, practical steps to support their workforce, as well as help members recognise the signs and challenges of digital exclusion and build confidence in signposting the right support.

The employer session covers:

  • How to spot and support employees who may be digitally excluded
  • Simple ways to help people feel safer and more confident online
  • Why digital skills matter for better engagement with workplace pensions

The member session helps members with:

  • Simple steps to feel safer online
  • How to spot digital exclusion
  • Ways to use digital tools with more confidence – including managing their pension digitally

Commenting on the new webinars, Nigel Rodgers, Chief Information Officer at People’s Partnership, said: 

“As a pension with purpose, our commitment is to help our seven million members build strong financial foundations for life, with financial wellbeing at the heart of everything we do. A key part of this is digital inclusion, ensuring no one is left behind as more services move online.

“Digital exclusion can have a real financial impact. We believe everyone deserves access to the knowledge, skills and confidence needed to plan for their future. Yet millions of people across the UK continue to face barriers to basic digital access, whether due to a lack of suitable devices, affordable data, or the skills to use online services safely and effectively.

“That’s why digital inclusion matters so deeply to us. It’s not only about improving how people engage with their pension, but about promoting fairness, confidence and independence. Technology should empower people, not exclude them. Through these free webinars, as well as our ongoing work with the Good Things Foundation, we aim to equip employers and support members to help overcome digital barriers and build greater digital confidence.”

James Muscat-Sharp, Director of Partnerships at Good Things Foundation, said: 

“Our work with People’s Partnership is focused on tackling the digital divide where it matters most: helping people gain the confidence and skills to manage their financial future. These webinars are a great example of providing practical, simple support to help members feel more empowered and included in the digital world.”  

Last year, People’s Partnership announced its first major charity collaboration with Good Things Foundation, bringing financial expertise into the social sector to reach people often excluded from both digital access and financial planning. The initiative is designed to help more people confidently manage their financial future online and includes three modules that People’s Partnership have co-developed for Good Things Foundation’s free online learning platform, Learn My Way5.

People’s Partnership appoints new Chief Legal Officer

People’s Partnership1 has bolstered its senior leadership team by announcing the appointment of Peter McCusker as its first Chief Legal Officer. 

Peter brings extensive experience as a senior lawyer and corporate governance specialist to the provider of the People’s Pension, the UK’s biggest master trust, and has an impressive track record of supporting organisations through strategic change. 

He joins from Pinsent Masons, where he was a Corporate Partner in London. He previously spent 11 years at Royal London, most recently serving as Group Deputy General Counsel from 2020 to 2024 and has held significant executive leadership roles within both Royal London and Royal London Asset Management. 

Commenting on his appointment, Peter said: 

“I’m delighted to be joining People’s Partnership at such an important time for both the organisation and the pensions industry. I’m excited to lend my experience to help this uniquely people-focused organisation navigate the very many opportunities and challenges ahead and to ensure it continues to deliver positive, long-term outcomes for its seven million members.” 

Patrick Heath Lay, Chief Executive Officer of People’s Partnership, added: 

“Peter’s depth of legal and governance expertise, combined with his pragmatic approach, will be a real asset to the organisation at a pivotal point in our growth against a backdrop of pensions industry reform. I very much look forward to working closely with Peter as we continue to deliver sustainable long-term growth for the benefit of all our members.” 

People’s Partnership becomes first master trust provider to join PMI Development Partner programme

Move signals major investment in professional standards and workforce capability to benefit more than seven million savers

People’s Partnership1 has become the first UK master trust provider to join the Pensions Management Institute (PMI)2 as a Development Partner3, marking a significant step forward in its commitment to raising professional standards across the pensions sector.

The new alliance will see the not-for-profit organisation embed the PMI’s structured, industry-recognised learning pathways across its organisation, supporting more than 1,000 colleagues at all levels to develop the skills and qualifications needed in an increasingly complex pensions landscape.

For the provider of People’s Pension to more than seven million members and over 100,000 employers, the initiative is seen as a critical investment in delivering high-quality outcomes for UK savers.

As part of the programme, the company will introduce qualification standards, extend professional development opportunities across its operations function, and explore becoming a PMI training partner to deliver learning in-house.

Varsha Gicas, Chief Customer Officer at the PMI, said:

“People’s Partnership becoming the first master trust to join our Development Partner programme is a landmark moment. It sends a clear signal about the importance of investing in people to raise standards across the industry.

“As schemes grow in scale and complexity, the need for skilled, qualified pensions professionals has never been greater. By embedding structured learning and professional development across its organisation, it is demonstrating real leadership and a strong commitment to delivering better outcomes for its seven million savers.”

Angela Staral, Chief Operations Officer for People’s Partnership, said:

“We believe that investing in our people is fundamental to delivering the best possible outcomes for our members. Teaming up with PMI is a natural next step in our journey to further strengthening professional standards across our fast-growing organisation.

“This exciting joint venture enables us to build on strong existing foundations by embedding recognised learning pathways, enhancing skills, and supporting colleagues to achieve professional qualifications. In doing so, we are not only developing our organisational capability but also reinforcing the confidence that our seven million members can place in the quality, rigour, passion and professionalism of the service we provide.”

The announcement comes at a time of increasing focus on skills, governance and member outcomes across the pensions industry, with regulators and the Government continuing to highlight the importance of capability and professionalism.

By aligning workforce development with these evolving expectations, People’s Partnership aims to ensure it is well positioned to support members throughout their entire savings journey, from early engagement through to retirement.

Notes to Editor:

1. People’s Pension is the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing £40bn in assets. It is provided by People’s Partnership, a business without shareholders, it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.

2. https://www.pensions-pmi.org.uk/

3. The Development Partnership initiative helps organisations build and sustain capability, consistency and professionalism across their pensions workforce. This is seen as vital in the light of growing expectations from government and The Pensions Regulator for higher standards designed to protect millions of UK savers. It provides several benefits:

For Employers:
• Predictable annual investment
• Greater proportion of eligible staff actively engaged
• Discounts across qualifications and training
• Streamlined administration and reporting
• Recognition as a learning-focused employer

For Learners:
• Early career membership through employer sponsorship
• Clear upgrade pathways from Student to Professional levels
• Ongoing access to qualifications, CPD, and networking
• No financial barriers to participation

Learn more about the Development Partnership programme.
• The Pensions Management Institute (PMI) is the UK’s leading professional body for those working in pensions and retirement savings. With over 8,500 members, the PMI represents the broadest range of pensions professionals and trustees in the country. Its members are responsible for managing and advising some of the world’s largest pension schemes, making key decisions on substantial financial matters.
• With more than £1 trillion invested in UK pensions, PMI members play a vital role in shaping the nation’s financial future. With five decades of experience, PMI remains at the forefront of pensions education and thought leadership.

Press contact:
For media enquiries, please contact Matt Adams, Head of Media and PR at pressoffice@pensions-pmi.org.uk

People’s Partnership welcomes highly experienced new Strategy Director

People’s Partnership1 has appointed Jason Whyte as its new Strategy Director to help its drive towards becoming a world class asset owner.  

Jason will be responsible for developing the organisation’s long-term strategy as People’s Partnership continues its rapid growth as a leading provider of workplace pensions in the UK. With £40bn assets under management, People’s Pension, which is provided by People’s Partnership, is one of the fastest growing asset owners in the country. 

Jason joins People’s Partnership from PA Consulting, where he was Head of Life & Pensions, and brings over 30 years’ experience in financial services, including as a consultant to the Life & Pensions industries in the UK and overseas.  

Career highlights include developing the cost case and operating model for what would become Cofunds, building Interactive Investor’s investment platform, designing the original service model for Nest, supporting Chesnara in their recent acquisitions of HSBC UK Life and Scottish Widows Europe, and building a Life & Pensions platform for L&G. 

Commenting on his new role, Jason said: 

“I’m delighted to be joining People’s Partnership at this critical and exciting period for the industry. Pensions play a vital role in the financial well-being of the nation as a whole, and as people are asked to engage more in their own retirement, there has never been a greater need for a provider that does the right thing and is on the members’ side for the long term.  

“I hope that by adding my experience to the team we are building, we can accelerate our strategy and set the new gold standard for UK pensions.” 

Patrick Heath-Lay, Chief Executive Officer of People’s Partnership added: 

“Jason has extensive experience and deep expertise in pension strategy, and his appointment is excellent news for People’s Pension and its seven million members.   

“Jason joins us at a time of significant growth for People’s Pension and substantial change across the pensions industry. I look forward to working closely with him as we continue to shape our strategy and make a positive, long-term impact across the UK pension industry.”