Torsten Bell MP, the Minister for Pensions, has officially unveiled the newly re-designed headquarters of People’s Partnership, which provides the People’s Pension to more than seven million savers.
The Minister marked the completion of the extensive redevelopment of the Crawley offices, which took 12 months to complete. It is the first major upgrade to the building in decades, aligning with the organisation’s two other modern offices and supporting the needs of one of the area’s fastest growing employers. People’s Partnership now has over 1,000 employees at its two large Crawley sites and its central London office.
The upgraded headquarters brings a renewed sense of energy and vibrancy to the workplace, with several new facilities designed to ensure every colleague feels welcomed, supported, and able to work collaboratively. The enhanced communal spaces and thoughtfully designed areas for personal reflection and wellbeing, such as dedicated prayer rooms equipped with washing facilities, reflect the organisation’s commitment to creating an accessible, inclusive and respectful environment in which every colleague can feel both valued and inspired.
During his visit, the Minister was given a tour of the new-look HQ and met with People’s Partnership Chief Executive Officer Patrick Heath-Lay, and colleagues from across the organisation. The team explained how they currently support members of the People’s Pension, which is the UK’s biggest commercial master trust, and discussed future plans to continue strengthening services for savers, as well as supporting members into retirement.
Mr Heath-Lay said: “The Minister’s visit allowed us to showcase the significant investment we are making to attract and retain the talent needed to support the seven million working people who trust People’s Pension with their financial futures. Our colleagues are central to the continued success of the organisation, meaning it is vital to ensure they are able to work in the optimum working environment. I was really pleased that he was able to meet with colleagues who have a genuine understanding of how to meet the needs of real-life savers and work every day to deliver for them.”
The Minister said: “I was delighted to officially open the refurbished headquarters of People’s Partnership and it was fantastic to see the frontline teams in action. This Government has an ambitious programme of reform that will set the direction of the pensions industry for years to come. It’s encouraging to see organisations like People’s Partnership fully engaged in that agenda, who will be instrumental in its delivery. I look forward to their ongoing contributions as we set the path to ensure savers can continue to have financial security in their retirements.”
Rachel Thomas, Head of Workplace at People’s Partnership, who led the redesign project, added: “This significant investment is not just a commitment to our colleagues but also to Crawley, which has been our home for over 60 years. Our growth has been rapid – just seven years ago, we were a team of around 500 – and the renovation of our headquarters has been designed to reflect that scale and ambition. As the largest workplace refurbishment in the area, the project puts colleague wellbeing at its core, creating a brighter, healthier and more inspiring environment for everyone who works here.”
Notes to Editor:
- People’s Partnership is a business without shareholders; it reinvests its profits with the aim to help customers and achieve better financial outcomes for everyone. It provides People’s Pension, the largest commercial master trust in the UK based on members, serving seven million pension savers across the UK and managing £40bn in assets. This assessment is determined by membership size. People’s Pension currently has more than seven million members, which, according to publicly available industry data, exceeds the membership of any other commercial master trust.