Social media policy
These are our terms for your use of our UK social media community,
These are our terms for your use of our UK social media community, which includes comments and uploads on peoplespartnership.co.uk, thepeoplespension.co.uk, Facebook, X (formerly Twitter), YouTube, Wikipedia, Whisper, Instagram, WhatsApp, TikTok, LinkedIn and all other social networking sites, internet postings and blogs. We call this our ‘Community’.
When and how our terms apply
Please read our terms carefully, as they give information about using our Community in a way that is respectful and lawful. By using or submitting material to our Community, you agree that you’ve read, understood, accepted, and agreed to abide by our terms. If you disagree with any of the terms, you should not access our Community.
‘We’ means the People’s Partnership Group of Companies (for more information see our legal page).
The independent terms that social networks, such as Facebook or X (formerly Twitter), apply to their platforms also impact on our own social media profiles that they host.
We do not endorse any social networks who may be profiled in our Community through our webpages, nor are we in any way responsible for their content or availability.
We recommend you read those terms and policies carefully before using them. We are not responsible for any losses or damages you suffer as a result of their use or through your failure to read and/or comply with their own terms, conditions and policies.
Where there is a conflict between our terms and the relevant social network’s terms and conditions, the social network’s terms and conditions will prevail as far as they relate to our profile on that network.
Our monitoring of the Community
We can’t guarantee how quickly Contributions will be published or if they will be published at all.
Whilst we may moderate our Community, we are not legally responsible for any material posted by third parties. We may stop or suspend our moderation of the Community at any time. We are not under a duty to notify you of any such decision.
- The views or opinions expressed by any individual in our Community are theirs alone.
- No-one should rely on financial or other advice or information posted to our Community. We have no liability or responsibility if a Community user, or any other third party relies on what they read or hear through our Community.
- Other users may provide content claiming expertise, information or advice. You should consider carefully whether to follow such advice posted by users who do not represent us. We can accept no liability in these circumstances.
- Sometimes we automatically ‘follow back’ users who follow our profiles in the Community. A follow-back is not an endorsement. The same applies to re-tweeting or sharing messages posted on accounts that we do not own, or marking them as ‘favourites’, or otherwise sharing information on a different platform.
Our Community is intended for use by individuals aged 16 years or older. You should not use our social media channels or our Community if you are below this age.
Limitations of use of our Community and acceptable use standards
We will assume that all material you post to our Community is not confidential and we will have the right to use, edit, alter, reproduce, publish and or distribute it for any commercial and non-commercial purposes, including but not limited to publication on our website or on the websites of third parties.
We want to create an open, caring and respectful Community. To help us do this, you agree that your use of our Community and your Contributions must:
- be relevant, respectful, accurate and genuinely believed by you
- not copy others’ content and should include a credit for any original author as the source of material
- comply with all relevant domestic, foreign and international laws that govern the content of the Contribution.
We will assume that all material you post to our Community is not confidential and we will have the right to use, edit, alter, reproduce, publish and/or distribute it for any commercial and non-commercial purposes, including but not limited to publication on our website or on the websites of third parties. If you wish to complain about any Contribution posted to the Community, please contact us on X (formerly Twitter)or by emailing firstname.lastname@example.org. When you submit a complaint, please outline the reason for your complaint, and specify where we can find the Contribution concerned.
We may ask you for more information about any complaint regarding a Contribution before we process it. We’ll then review the relevant Contribution and decide whether it complies with our acceptable use standards (shown above). We’ll deal with any Contribution that, in our opinion, violates those standards. We’ll inform you of the review’s outcome within a reasonable time of receiving your complaint.
Changes to our terms
We may revise our terms at any time. You’re expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you and apply to you from the date of the change. You agree to accept and comply with changes to our terms if you use our Community after we’ve made the changes.
From time to time, we may at our discretion change, suspend or permanently withdraw access to all or part of our Community without prior notice. For example, we may do so if we are experiencing technical issues.
Before contributing, you may be required to register with our Community, for example by completing a registration form. In some cases, your name or other personal details will appear as part of your Contribution when published. If we require you to submit personal data directly to us during any registration process, we’ll use it only for administration and monitoring. We’ll only share it with third parties if we notified you of our intention or we are legally obliged to do so.
By submitting a Contribution to our Community, you agree to give us a non-exclusive perpetual copyright licence to use that Contribution for any purpose.
‘Non-exclusive’ means you may still use it, too. ‘Perpetual’ means forever.
You also agree to waive your moral rights in or regarding that Contribution. You will still own your copyright in your Contribution, but we will have the right to freely use, edit, alter, reproduce, publish, disclose or distribute the material in your Contribution in any format and media and for any purpose.
The licence you give us will be free of charge and we may sub-license it. We may exercise all copyright and publicity rights in the material in your Contribution in all jurisdictions, to their full extent and for the full period for which any such rights exist in that material. People’s Partnership reserves the right to display advertisements regarding your Contribution.
A ‘jurisdiction’ means, for example, an area governed by a particular set of laws, like England and Wales.
Please also note that, in line with our acceptable use standards, you must ensure that your Contribution does not infringe any person’s copyright, database right or trade mark. By submitting your Contribution to our Community, you promise you have the right to grant us the non-exclusive copyright licence described above.
If you’re unable or unwilling to grant us such a licence, please do not submit the Contribution to our Community.
Disclaimers and liability
The following clauses exclude or limit our legal liability for our Community. You should read them carefully. They all apply only as far as the law permits and, in particular, we do not intend to affect our duties and liabilities to you under any relevant legislation, nor any rights you may have as a consumer including your right to receive a reasonable standard of service. For more information about your rights, you may contact your local Citizens Advice Bureau, Trading Standards Office or the Financial Conduct Authority.
We do not warrant that any content posted by us is accurate, complete, or up to date. We will have no liability to you if it is not.
(a) death or personal injury caused by negligence; or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.
Last updated on 23 August 2023